The government of United Arab Emirates (UAE) has announced the establishment of helpline for holders of residence permit and their family members.

This follows the announcement of a renewable two-week suspension of entry for holders of residence permit who are currently out of the country, following the spread of the coronavirus, which has killed more than 8,000 people since its outbreak late 2019 in Mainland China.

In a statement made available to Diplomatic Correspondents in Abuja, UAE Ministry of Foreign Affairs and International Cooperation said the affected people can call the helpline 0097124965228 for enquiries and assistance for humanitarian and emergency cases to ensure their safe return to the UAE.

The statement reads: “ In reference to the UAE’s announcement of a renewable two-week suspension of entry for valid residence permit holders, who are currently out of the country, that entered into effect at noon on Thursday, March 19 as part of preventive procedures amidst the spread of COVID-19 around the world, the Ministry of Foreign Affairs and International Cooperation has established a round-the-clock helpline to facilitate procedures.

“Holders of valid residence permits overseas and their family members and first-degree relatives in the UAE can call the helpline 0097124965228 for enquiries and assistance for humanitarian and emergency cases to ensure their safe return to the UAE.”

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